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FAQ

  • What is MoonDL?
    MoonDL is a file hosting provider. We offer online storage/remote backup capacity, sophisticated uploading and downloading tools.
    With MoonDL you can host files, images, videos, audio and flash on the same place.

  • Why should I use MoonDL?
    Whenever you need to send a file that is too large for e-mail, MoonDL can help. If you need secure remote storage capacity for off-site backups, MoonDL offers solutions for you. If you want to access personal data from a variety of computers and don't want to carry around a USB stick, MoonDL is a perfect way of doing so.

  • Can I search for files other people uploaded?
    No, because not everyone wishes to share the files they upload with everyone else. This way MoonDL can be used to share files with anyone you choose to, as well as keep it for yourself as a backup or to download from anywhere in the world.

  • What kind of files can be uploaded?
    All kinds: from your party photos to an important document. The only restrictions are for pornography, nudity, sexual images and any kind offensive material, and, of course, copyrighted material.
    Please refer to our TOS for more info on MoonDL terms of service.

  • How to delete a file I uploaded?
    To delete a file you uploaded you must use Delete Link that was provided to you after the upload proccess.
    If you lost your removal code you can simply wait until the file expires so it will be automatically removed from our site.

  • Can I hotlink the stuff I upload?
    No. Hotlinking is not allowed on any kind of files uploaded to our servers.

  • I still have questions, what should I do?
    If you still have questions regarding our services don't hesitate to contact us using our contact form.

  • How to Report Abuse?
    We take abuse of our service very seriously. If you wish to report a copyright infringement, we need you to send us a proper notification. A proper notification MUST have at least the following information, or it may be IGNORED:
    1: Identify yourself as either:
    a: The owner of a copyrighted work(s), or
    b: A person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
    2: State your contact information, including your TRUE NAME, street address, telephone number, and email address.
    3: Identify the copyrighted work that you believe is being infringed, or if a large number of works are appearing at a single website, a representative list of the works.
    4: Identify the material that you claim is infringing your copyrighted work, to which you are requesting that MoonDL disable access over the World Wide Web.
    5: Identify the material by its URL(s).
    6: State that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agents, or the law.
    7: State that the information in the notice is accurate, under penalty of perjury.